Automate your conversations on WhatsApp, Instagram, Messenger, and Email with specialized AI agents that understand your business. Integrated Chatwoot CRM for human supervision + bot management panel.
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Unlike rigid automation tools like n8n or traditional LangChain agents, our LangGraph cognitive agents execute dynamic workflows that adapt to achieve objectives. They don't need pre-defined flows for each scenario—they reason, retry, and self-correct until they succeed.
Full support Partial/Limited Not supported
Messenger
Web Chat
Each agent is designed for a specific function, ensuring expert responses and automated actions
Urgency specialist that automatically detects critical situations and activates immediate escalation protocols.
Consultant with temporal awareness that understands "tomorrow", "next week" and verifies schedules in real time.
Massive automated campaigns microservice that sends up to 10,000 WhatsApp template messages per day without human intervention.
Key differentiators that set us apart from traditional automation tools
Unlike n8n or LangChain agents that follow pre-defined rigid workflows, our cognitive agents adapt dynamically to achieve objectives, retrying and self-correcting without manual intervention.
Upload well-structured documents and agents learn automatically via RAG. Change promotions or services instantly—no specialized support needed. Reduce maintenance time and costs dramatically.
Our tested backend architecture is ready to rapidly scale to hundreds of agents and integrations. Customer service agents are just the beginning—the platform supports any workflow type.
Agents remember context from the last 30 messages per client: names, services asked, previous promotions sent. Personalized interactions that feel human and build trust.
Sub-prompts are fully configurable and stored in PostgreSQL per user. Customize agent personality, tone, and behavior to match your brand without touching code.
Celery workers with per-chat locks prevent simultaneous processing of messages from the same conversation, ensuring coherent responses that never lose context.
Enterprise architecture designed for maximum performance, reliability, and scalability
Rule Engine for fast decisions + LLM for complex scenarios. 50+ nodes with conditional routing.
BM25 + semantic with adaptive alpha, cross-encoder reranking, and Reciprocal Rank Fusion (RRF).
Complete isolation per company: Redis prefixes, separate vector namespaces, independent configs.
SharedStateStore with typed dataclasses for pricing, scheduling, handoffs, and audit trail.
Encrypted credentials in PostgreSQL, automatic token refresh, multi-provider.
Asynchronous webhook processing, retry with exponential backoff, no message loss.
Revolutionize your customer service with technology that actually works
System ready to operate in 48 hours. Complete integration with your existing CRM without operational interruptions.
Reduce operational costs by up to 70% while increasing customer satisfaction and sales conversions.
Instant responses, automatic scheduling, and personalized attention that exceeds expectations.
Handle thousands of simultaneous conversations without losing quality or increasing operational costs.
Self-managed system with automatic updates and proactive performance monitoring.
Detailed performance metrics, usage patterns, and continuous optimization opportunities.
Human agent panel for supervision + Embedded frontend for bot management
WhatsApp, Instagram, Messenger arrive at Chatwoot
Hachi responds automatically with specialized agents
Human agent takes control when needed
Supervision panel, unified history, tags, and contacts
Embedded frontend to configure prompts, RAG, and behavior
Native OAuth for real-time scheduling and availability
Hachi completely transformed our customer service. In the first month, we saw a 65% reduction in response time and a 40% increase in customer satisfaction.
The scheduling automation is incredible. Our clients can book appointments at any hour and the system never makes mistakes. It has freed our team to focus on what really matters.
The ROI was immediate. In 3 months we recovered the investment and now we're saving thousands of dollars monthly in operational costs while providing better service.
Virtual Employees for Medical Clinics — Fully Autonomous, 24/7
For Independent Professionals
+ $500 USD Setup (one-time)
1 Virtual Employee
Independent physicians or small aesthetic practices
Recommended
+ $500–$1,000 USD Setup (one-time)
Team of 3 Virtual Employees
Clinics with overwhelmed reception staff
Hospitals & Franchises
Custom setup pricing
Custom Infrastructure
Multiple locations with different specialties
All the details so you can choose with confidence
| Feature / Benefit | Starter Independent Professionals |
⭐ Clinic Pro Recommended |
Enterprise |
|---|---|---|---|
| 💰 Investment | |||
| Monthly Investment | $299 USD | $649 USD | Custom |
| Initial Setup (Turnkey) | $500 USD (one-time) | $500 – $1,000 USD (one-time) | Custom |
| Core Concept | 1 Virtual Employee | Team of 3 Virtual Employees | Custom Infrastructure |
| 🤖 Agents & Roles | |||
| Included Multi-Agent Roles | Support · Scheduler | Support · Scheduler · Sales Recovery | Multiple roles per medical area |
| Ideal Profile | Independent physicians or small aesthetic practices (1 specialist) | Clinics with medium/high volume and overwhelmed reception | Hospitals or franchises with multiple locations |
| 📊 Capacity & Channels | |||
| Included Volume | Up to 800 conversations/month | Up to 2,500 conversations/month | Massive Volume |
| Omnichannel Coverage | Official WhatsApp, Instagram & Messenger | WhatsApp, IG, Messenger + WebChat | All channels + Custom API integration |
| 🧠 Intelligence & Understanding | |||
| Intelligence Engine | Free-Reasoning AI (Goodbye to button mazes) |
Free AI + Long-term Hierarchical Memory | Dedicated Multi-Agent cluster |
| Advanced Understanding | Processes voice audios & compound intents | Audio + Hybrid Medical RAG (Reads your PDFs perfectly) |
Unlimited RAG & external databases |
| 📅 Scheduling | |||
| Transactional Scheduling | Native Google Calendar (No external links for patients) |
Multi-schedule (Multiple specialists & rooms) |
Direct integration with HIS/EMR software |
| 🚨 Escalation & CRM | |||
| Autonomous Escalation | ✅ Detects urgencies and transfers to a human automatically | ✅ Auto-escalation + Priority alerts to management | ✅ Custom routing rules |
| All-in-One CRM (Panel) | Unified inbox. Includes 1 human user. |
Unified inbox + Chat assignment. Up to 3 human users. |
Advanced panel. Unlimited users. |
| ⚙️ Operations & Support | |||
| Operational Maintenance | 100% Autonomous. Zero visual flows to redesign. | 100% Autonomous. Upload a PDF and the AI learns by itself. | SLA & 24/7 priority technical support. |
| Proactive Follow-up | ❌ Not included | ✅ Included (Chases cold quotes after 1 hour of inactivity) |
✅ Included |
| Phone Reception (Voice) | ❌ Not included | ➕ Add-on available (+$200/mo) | ✅ Included (Unlimited) |
| Get Started | Choose Clinic Pro | Request Quote | |