AI receptionist for physical therapy clinics

A physical therapist has both hands busy for fifty minutes. In that time three patients text to move their session and a new one calls about back pain. Hachi answers all four without pulling anyone away from the table.

For businesses in the United States

What you lose today

Stopping treatment to grab the phone

Every interruption breaks the session. Not answering means a new patient who books another clinic that same afternoon.

The rescheduling shuffle

Plans of care run over many visits and life gets in the way. Moving one by hand, checking a colleague's schedule and confirming takes ten unbilled minutes.

Slots that stay empty

A late cancellation is a lost visit unless someone offers it to the patient who was waiting for an opening.

How Hachi answers

Moving an appointment is two steps: free the old one and create the new one. If the second fails, the first is rolled back; Kevin is never left with neither.

What Hachi does for a PT clinic

What the code prevents in a PT clinic

The model understands and converses; the critical rules are enforced by code (the guardrails), whatever the conversation says. The ones that matter most here:

It does not leave a reschedule half-done. If a step fails while moving a session, it is rolled back: the old one is never cancelled with the new one missing.

It does not confirm a taken slot. It checks that therapist's calendar before offering a time.

It does not double-book. Even if the patient sends the time in one message and the day in another.

When does it pay for itself?

With an average ticket of $120 and a 70% contribution margin (an example assumption), the Essential plan pays for itself with 6 saved appointments a month. We count margin, not revenue: an appointment is not all profit.

Run it with your own numbers in the calculator: it can tell you it does not pay off yet, and if so, it says so.

Which plan fits

Essential

$459/mo · $809 one-off setup

With several therapists you need a calendar per provider, which starts on Essential, with 750 conversations a month and the dashboard.

If you practice solo, the Solo plan covers one calendar and one number.

Prices for the United States, in USD. Pay-per-booking $59 + $5 per booking, Solo $179, Essential $459, Professional $809 and Complete $1,159 a month. Reminders and follow-ups go out by SMS or WhatsApp, whichever your clients use.

Before paying anything: a 20-minute demo and a 7-day trial with your assistant already set up, no card. No lock-in.

Frequently asked questions

Is Hachi HIPAA compliant?

We do not sign a HIPAA Business Associate Agreement today. Practices that bill insurance are covered entities, so tell us in the demo before sharing patient data. Cash-pay practices that never bill insurance are usually not covered entities.

Does it know which therapist each patient sees?

It books with the provider the patient asks for or the one you set for that service. If someone says "with Sarah", it looks for a slot in Sarah's calendar.

What if someone asks whether their injury is serious?

It does not diagnose. It offers an evaluation with a therapist, and if the message sounds urgent, it hands it to a person.

Can it sell session packages?

It explains your packages and their prices and books the sessions. Payment stays with your clinic.

See it with your services and your prices

The demo takes 20 minutes, with a conversation built for your business. Then a 7-day trial without paying anything.

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