Does it know the status of a repair?
Not today: that lives in your shop. If someone asks "is my car ready?", the assistant notes it and alerts your team to reply.
In a shop the phone rings when your hands are covered in grease. The customer wants to know if you can look at the car this week. Hachi picks up, takes the vehicle details and leaves the appointment on your schedule.
With two or three techs working, the phone just rings. That brake job ends up at the shop across the street.
Writing down "John, Tuesday" is useless if you do not know the car or what is wrong. Then someone has to call back.
A price given over the phone without seeing the car is a guaranteed argument when the invoice arrives.
Carlos · Phone call · 10:26 am
Hi, my car makes a weird noise when I brake, can you guys take a look?
Sure. To find out what it is, the best start is a brake inspection. Can I get the year, make and model?
2018 Toyota Camry
Got it, Carlos. For the inspection I have tomorrow at 9:00 am or Thursday at 3:00 pm. Does either work? The repair price comes once the tech has seen it.
Nobody on the team stepped in
The details it asks for — year, make, model — are set up for your shop, and it will not book without them. It does not invent a repair price: your tech gives it afterwards.
The model understands and converses; the critical rules are enforced by code (the guardrails), whatever the conversation says. The ones that matter most here:
It does not invent a quote. An amount that is not on your price list is removed before sending. For a repair, it says the price comes after the diagnostic.
It does not confirm a taken slot. It checks the shop schedule before giving a time.
It does not double-book. Even if the customer insists or gives the vehicle details across several messages.
With an average ticket of $450 and a 35% contribution margin (an example assumption), the Professional plan pays for itself with 6 saved appointments a month. We count margin, not revenue: an appointment is not all profit.
Run it with your own numbers in the calculator: it can tell you it does not pay off yet, and if so, it says so.
Professional
$809/mo · $1,399 one-off setup
In a shop almost everything comes in by phone, and voice starts on the Professional plan: 400 minutes a month and WhatsApp calls.
If your customers text more than they call, Essential with the voice add-on also works.
Prices for the United States, in USD. Pay-per-booking $59 + $5 per booking, Solo $179, Essential $459, Professional $809 and Complete $1,159 a month. Reminders and follow-ups go out by SMS or WhatsApp, whichever your clients use.
Before paying anything: a 20-minute demo and a 7-day trial with your assistant already set up, no card. No lock-in.
Not today: that lives in your shop. If someone asks "is my car ready?", the assistant notes it and alerts your team to reply.
The flat-rate prices you give it, yes. A repair that needs a diagnostic, no: it books the diagnostic and says the price comes afterwards.
Whatever you set: usually year, make and model, sometimes mileage or the VIN. It will not book without them.
Yes: with voice it picks up, talks naturally and books. Every call is logged in the dashboard with its transcript and summary.
The demo takes 20 minutes, with a conversation built for your business. Then a 7-day trial without paying anything.
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