Does it know how long each service takes?
Yes: each service is set up with its length, and the assistant only offers slots where it fits in full.
You cannot answer a text with clippers in your hand. And a color appointment does not take as long as a fade. Hachi books every service with its real length and with the stylist the client wants.
Every message you answer halfway keeps someone waiting in the chair. Every message you do not answer is a booking that goes to another shop.
Squeezing a full color into a thirty-minute gap wrecks the afternoon. Service length matters as much as the time.
A Saturday no-show is the best hour of the week gone. With a reminder and a waiting list, that slot fills again.
Marcus · Text · 8:18 pm
Yo can I get a cut and beard with Danny on Saturday?
Hey Marcus! Danny has Saturday at 10:00 am and 12:30 pm. Cut and beard is 45 minutes. Which one should I hold?
10
Locked in: cut and beard with Danny, Saturday at 10:00 am. I'll text you a reminder Friday.
Nobody on the team stepped in
Hachi knows a cut and beard takes 45 minutes and looks for a 45-minute gap in Danny's book, not anyone's.
The model understands and converses; the critical rules are enforced by code (the guardrails), whatever the conversation says. The ones that matter most here:
It does not confirm a taken slot. It looks for a gap that fits the whole service, not just the start time.
It does not double-book. Even if the client repeats the request or sends the day and time separately.
It does not invent a price. If a service has no price on your list, it does not make one up: it says it will be confirmed at the salon.
With an average ticket of $45 and a 70% contribution margin (an example assumption), the Pay-per-booking plan pays for itself with 3 saved appointments a month, already counting the $5 charged per booking. We count margin, not revenue: an appointment is not all profit.
Run it with your own numbers in the calculator: it can tell you it does not pay off yet, and if so, it says so.
Pay-per-booking
$59/mo + $5 / $11 · $349 one-off setup
With tickets of $30 to $50, paying for results usually works out better: the Pay-per-booking plan charges a small base fee plus a fixed amount per booking, with unlimited conversations and a monthly cap.
With several stylists and high volume, the Essential plan gives each one a calendar at a fixed fee.
Prices for the United States, in USD. Pay-per-booking $59 + $5 per booking, Solo $179, Essential $459, Professional $809 and Complete $1,159 a month. Reminders and follow-ups go out by SMS or WhatsApp, whichever your clients use.
Before paying anything: a 20-minute demo and a 7-day trial with your assistant already set up, no card. No lock-in.
Yes: each service is set up with its length, and the assistant only offers slots where it fits in full.
Yes. With several stylists, each one has a calendar and clients can ask for theirs.
That is what the Pay-per-booking plan is for: a small base fee and a fixed amount per booking, with a monthly cap so you never pay more than a fixed plan.
If everything is first come, first served, there is no calendar to fill and it would add little: it would answer hours and prices. It fits when you take appointments.
The demo takes 20 minutes, with a conversation built for your business. Then a 7-day trial without paying anything.
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